Spectra Logic Spectra T950V User Manual page 380

Chapter 13 — Drive Troubleshooting
Failure ID Code
E4
E5, E6
ED
F2, F4
F5
F6
F7
August 2019
Description
Drive problem.
Drive or microcode
problem.
Informational message.
Cartridge or Drive
problem.
Fibre Channel error.
The drive needs to be
cleaned.
Fibre wrap test failure.
Action
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
A microcode dump exists in flash memory. Contact
Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
 Verify that the fiber cables and the connections
between the drive and the host are the correct type
and are working properly. Verify that all
equipment and devices are powered ON.
 Verify that the configuration settings for the drive
are set correctly and are compatible with the Fibre
Channel topology being used.
 Verify that the host fiber adapter and port are
working properly and are compatible with the
Fibre Channel topology being used.
 Verify that the Fibre Channel switch ports are
working properly and are compatible with the
Fibre Channel topology being used.
 Verify that the fiber cable is connected to Port A (0)
of the drive.
See Cleaning a Drive on page 415 for instructions.
Contact Spectra Logic Technical Support (see
Contacting Spectra Logic on page 7).
User Guide—Spectra T950V Library
Troubleshooting Drives
380