Spectra Logic Spectra T950V User Manual page 379

Chapter 13 — Drive Troubleshooting
The following table lists the Failure ID codes for the TS11xx technology
drives.
Failure ID Code
5F
81-85
86
87
8A
90
9C
AA, AB, AC, AD
AE, AF
BF
C1
D8
August 2019
Description
A function was
attempted which is
prohibited due to the
current security
settings.
Drive problem.
Cartridge or drive
problem.
Cartridge problem.
Drive performance
problem.
Drive problem.
Hardware or
configuration problem.
Configuration
problem.
Hardware problem.
Hardware problem.
Drive problem.
Drive problem.
Action
This code is not related to a drive or microcode
problem. It is related to the operating environment
and requires additional investigation. Contact
Spectra Logic Technical Support (see Contacting
Spectra Logic on page 7).
Perform the following:
1. If possible, use ITDT to collect a drive dump file
(see Use the IBM Tape Diagnostic Tool (ITDT) to
Retrieve a Drive Dump on page 362).
If you cannot use ITDT, use the BlueScale user
interface to collect a drive trace file (see Use the
Drive Traces Button on page 360).
2. Reset the drive (see Resetting a Drive on page 354),
then retry the operation that produced the error.
3. If the problem persists, contact Spectra Logic
Technical Support and send the drive trace file to
them, if requested (see Contacting Spectra Logic on
page 7).
Note: The error code clears when you reset or
power cycle the drive.
See Failure ID code FE on page 381.
See Failure ID code FE on page 381.
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
User Guide—Spectra T950V Library
Troubleshooting Drives
379