Spectra Logic Spectra T950V User Manual page 381

Chapter 13 — Drive Troubleshooting
Failure ID Code
FE
FF
August 2019
Description
Cartridge or drive
problem.
Operator procedure or
host problem.
Action
Verify that the tape is the correct media type. If the
tape cartridge is the correct media type, perform the
following action:
Problems Writing Data on a Cartridge with a Known
Barcode
Retry the operation with a different cartridge.
 If the operation succeeds, the original cartridge
was defective. If possible, copy data from the
defective cartridge and set it aside. If additional
tests confirm that the cartridge was the source of
the error, you can discard it.
 If the operation fails and another drive is available,
insert the original cartridge into the other drive
and retry the operation.
 If the operation fails, discard the defective
cartridge.
 If the operation passes, contact Spectra Logic
Technical Support.
 If the operation fails and another drive is not
available, contact Spectra Logic Technical Support.
Problems Reading Data on a Cartridge with a Known
Barcode
Perform one of the following procedures:
 If another drive is available, insert the cartridge
into the other drive and retry the operation.
 If the operation fails, discard the defective
cartridge.
 If the operation succeeds, contact Spectra Logic
Technical Support.
 If another drive is not available, contact Spectra
Logic Technical Support.
Problems with One or More Cartridges with
Unknown Barcode
If the problem occurs with multiple tape cartridges
or if you do not know the tape cartridge's barcode,
contact Spectra Logic Technical Support (see
Contacting Spectra Logic on page 7).
This error code is presented for an invalid or
unsupported SCSI command or parameter. It is a
SCSI application program software problem. Sense
data exists at the host.
User Guide—Spectra T950V Library
Troubleshooting Drives
381