Replacing The Hard Disk Drive - Canon imagePRESS 1135 Series Service Manual

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Technology > MEAP > Replacing the Hard Disk Drive

Replacing the Hard Disk Drive

If you must replace the hard disk drive because of a fault, all MEAP application files stored on
it will also be lost, requiring you to re-install the applications and their license files in addition
to performing the normal work associated with the replacement of the hard disk.
Like other counter information, MEAP counter information will remain after replacement.
Reinstallation of MEAP applications calls for special license files de signed to continue with
the current counter readings, thus enabling the use of the applications until the date of their
expiration. These special licenses are service tools, and are not offered to general users.
If you cannot make a backup of the license files as hard disk suffers a fault, contact the
support staff of the regional headquarters of Canon telling the device serial number and the
names of MEAP applications installed to the device to obtain the necessary special license
files.
In the support departments of regional headquarters of Canon, all license files of the
applications that have been issued are filed according to device serial numbers, enabling you
to obtain a series of license files through a single screen as long as you can identify the serial
number of the device in question.
The following shows the steps to follow after you have obtained a special license from the
support staff of the regional headquarters of Canon.
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1) Copy a set of obtained special license files to a laptop for service operation.
Register a set of System files of a target product to SST (System Support Tool). (Make sure
the compatibility of the each file version.)
2) Prepare the required service parts of the HDD unit and replace the HDD unit on user's site.
The service part HDD is equipped with the minimum required firmware to start the system;
thus, turn the power on to make sure that it starts properly (restart may be required during
a service operation.).
While pressing [2] and [8] numerical keys simultaneously on the control panel, turn on the
main power so that the machine restarts in safe mode. (IP address "172.16.1.100" will be
automatically specified, thus it is recommended to download via high-speed network.)
3) Using SST, install a set of System files in the version that was used before HDD failure.
4) When the device has started normally, obtain the jar files of the MEAP applications from
the user, and install them using the license files of the applications in the same way as you
would when installing them for the first time.
2 Technology > MEAP > Replacing the Hard Disk Drive
5) As necessary, make login service selections and import user information.
NOTE:
When you replace the HDD without uninstalling MEAP applications, make sure to
reinstall the previously installed applications. Unless reinstalling them, MEAP counter
will not be released and the message "The number of applications that can be installed
has exceeded the limit. Try to install this application after uninstalling other applications."
is displayed so that the installation of new applications may not be accepted.
If you want to install new applications in this case, once reinstall the applications
installed before formatting and uninstall unnecessary applications.
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