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Product Overview > Service features > Jam/ error code display specifications > Service advantages
Version upgrade workability up
Almost all options (*) upgrade can be executed via host machine.
Version upgrade use SST(Service Support Tool) as usual.
(*)Except for Professional Puncher
The upgrade for Professional Puncher is executed by connecting firmware installed PC (built-
in downloader) and Professional Puncher.
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Product Overview > Service features > Jam/ error code display specifications > Service advantages
Jam/ error code display specifications
Jam codes:
When a jam occurs, the window* will show the [Jam code] and the [Error location code].
Error codes:
When an error occurs, the window will show the [Error code] and the [Error location code].
• Jam codes
• Error code
■ Service advantages
When the user reports a jam or an error,
the error location (which device) can be ascertained before dispatching service personnel,
the cause and remedy can be estimated before dispatching service personnel,
depending on the jam cause (simple user errors, etc.), the problem may be handled by
telephone, email, etc., (removing the need to dispatch service personnel).
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aabbbb
aa : location
bbbb : jam code
F-1-9
Exxxxxx-yyyy-aa
xxxxxx : error code
yyyy : sub-code
aa : location
F-1-10
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