[2A20] System Management Module Resource Acquiring Failure; [2A31] Disabled Ws Scan; [2A60] Ws Scan User Authentication Failure; [2A51] Power Failure - Toshiba e-STUDIO206L Service Manual

[ 4 ] Remote scanning related error

[2A20] System management module resource acquiring failure

Classification
Remote scanning related error
Check item
Setting

[2A31] Disabled WS Scan

Classification
Remote scanning related error
Check item
Setting
[2A40] System error
Classification
Remote scanning related error
Check item
Setting

[2A51] Power failure

Classification
Remote scanning related error
Check item
Setting

[2A60] WS Scan user authentication failure

Classification
Remote scanning related error
Check item
Setting
e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
• Retry the job in error.
• If the error still occurs, turn the power OFF and then back
ON, then retry the job in error.
A job is performed while WS Scan function is disabled.
Check if WS Scan (Web Scanning Services) function is
disabled on the TopAccess screen. If it is disabled, enable it.
• Turn the power OFF and then back ON, then retry the job
in error.
• Check if the power supply voltage is inconstant.
WS Scan for job authentication failed.
• When "1" (TTEC's WIA driver) is set for 08-9749 and also
Windows Fax&Scan is used Check if the user name that
you used to log in Windows is a name registered as a
user.
• When MFP panel or EWB Scan is used Check if the login
user name is a name registered as a user.
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