Vm8000 Inmail - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

The VM8000 InMail is a low cost voice mail solution that mounts on the CD-CP00-US. Its programming

is fully integrated with chassis programming. This system offers most voice mail system features

customers expect.

Automated Attendant automatically answers the system incoming calls. After listening to a customized

message, an outside caller can dial a system extension or use Voice Mail.

Up to eight VM8000 InMail voice mail ports are available. Configurations available are 2-, 4- and 8-port.

Each reduces the total station ports available by the same number of licensed VM8000 ports. Integrated

Voice Mail enhances the telephone system with the following features:

Call Forwarding to Voice Mail

An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension

connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling

back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the

extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call

waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This

gives the transferring party the option of retrieving the call instead of having it go directly to the

Leaving a Message

Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is

unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message

in the called extension mailbox. There is no need to call back later.

Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to the user's

or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the

While on a CO/Trunk call, an extension user can have VM8000 InMail record the conversation.

The multiline terminal user just presses the VM8000 InMail Record key; the ESL user dials a code.

Once recorded, the Voice Messaging System stores the conversation as a new message in the

user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded

conversation. This feature is supported only on CO, Tie, or DID calls. It is not supported on internal

VM8000 InMail