Dell PowerConnect W-7200 Series Reference Manual page 474

Usage Guidelines
The automatic reporting feature, also known as PhoneHome , allows a controller to securely contact Dell support
servers over the Internet to report events such as hardware failures, software malfunctions, and other critical events.
When the PhoneHome automatic reporting feature is enabled, the controller sends Dell support weekly reports about
the controller's configuration, licenses, software and hardware status, and any software malfunctions via a secure
email.
This feature requires that your network has a local SMTP server capable of relaying email. When the controller
generates the report email with the phonehome data file attachment, it forwards the email to the SMTP server
configured on your local network, which then delivers the message to Dell. If your email server requires the sender to
be authenticated before message delivery, the controller can connect to the SMTP by supplying the sender's user
name and password.
Each PhoneHome report attachment is encrypted before it is transmitted to the SMTP server, and is decrypted by
Dell support when it is received. If the PhoneHome status report email is larger than the maximum email size
supported by your SMTP server, the controller will divide the PhoneHome attachment into multiple smaller
attachments and send the report to Dell in multiple emails.
In the event that you need to contact Dell support with a question about your controller, you can use the
phonehome now command in enable mode to generate and immediately send a status report, so that Dell support
can diagnose the issue with the most current controller data.
Example
The following command turns on the PhoneHome feature, enables weekly auto-reports, and identifies the SMTP
server to be used by this feature:
(host) (config) #phonehome enable auto-report smtp 172.21.18.170 admin@mycorp.com
Command History
This command was introduced in ArubaOS 6.0.
Command Information
Platforms
All platforms
474 | phonehome
Licensing Command Mode
Base operating system The phonehome now command must be issued in enable
mode. All other phonehome commands require config
mode.
Dell PowerConnect W-Series ArubaOS 6.2 | Reference Guide