Avaya S8700 Maintenance Manual page 2143

For multi-connect configurations

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Table of Contents

SNC-BD (Switch Node Clock Circuit Pack)

Table 8-572. TEST #780 Switch Node Clock Reset Test — Continued

Description / Recommendation

No board was detected by the test.

1. Check that SNC board is properly translated and inserted.

2. Run the test again. If it fails, reset the board. An SNC should be reset

3. Run the test again. If it fails, the ID chip on board may be bad. Replace

Clear Firmware Counters (#983)

This test number is used to report unsuccessful results of the clear

firmware-counters command. This is not an actual demand maintenance test. If

the command aborts, refer to the error codes listed for Test #777.

instead of reseating the circuit pack. The reset board command should

almost never be used on an SNC. It may be necessary to use the reset

board command if the SNC circuit pack gets into a mode where it cannot

communicate with software. If an SNC with active errors and alarms is

reset, the errors and alarms may take a while to come back, therefore the

reset board command can mask real problems.

the board and retest.

Continued on next page

Issue 1 May 2002

Troubleshooting