Issue 1.0
Single Line Telephone
1.
Lift the handset and dial 658.
A fast busy is heard.
To set Pre-Rest Mode (while on a call), press the hookflash and then dial 658. Press the Hookflash again to return
to the outside party. Rest Mode begins once the call is completed.
2.
Hang up.
To cancel the manual Rest Mode:
Multiline Terminal
1.
Press the ACD Rest Mode key (Program 15-07-01 or SC 752: 13).
The ACD Rest Mode key light goes off.
Single Line Telephone
1.
Lift the handset.
A fast busy is heard.
2.
Dial 659.
3.
Hang up.
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UNIVERGE SV8100
Automatic Call Distribution (ACD)