NEC Univerge SV8100 Features And Specifications Manual page 108

Issue 1.0
To log out (for single or multiple agent log ins):
Multiline Terminal
All AIC log ins become logged out.
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752: 10).
2. Dial 1 to accept.
- OR -
Press Speaker and dial the AIC Log In service code (Program 11-13-08).
The ACD LOG IN/LOG OUT key goes out.
Single Line Telephone
All AIC log ins become logged out.
1. Lift the handset.
2. Dial the AIC Log Out service code (Program 11-13-08).
- OR -
1. To log out of an ACD group without using AIC, lift the handset.
2. Dial the ACD Log Out service code 655 (Program 11-13-02).
Multiple Agent Log In
To log in:
Multiline Terminal
After already being logged in:
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752: 10).
2. Dial 0 to cancel the log out option.
3. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD LOG IN/LOG OUT key lights.
- OR -
Press Speaker and dial the AIC Log In service code (Program 11-13-08).
4. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD Log In/Log Out key lights.
Single Line Telephone
Follow Steps 1~3 to log in with additional AICs (up to three) anytime.
1. Lift the handset and dial the AIC Log In service code (Program 11-13-08).
2. Dial the log in code (up to 20 digits).
This step is not required if the ID code is disabled in Program 41-01-02.
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UNIVERGE SV8100
Automatic Call Distribution (ACD)