NEC Univerge SV8100 Features And Specifications Manual page 230

Issue 1.0
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN in
the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Caller ID data can also output to a PC or other type of computer through the 1st Party TAPI driver. This
allows for off-line database lookups. In a customer service department, for example, the computer could
search for a caller's records and display their account status even before a customer service
representative picked up the telephone.
Caller ID Digits to Voice Mail
A Caller ID/ANI trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a
trunk 001 receives the Caller ID as 12345, the protocol becomes
Display Reason for No Caller ID Information
With Caller ID enabled, the system provides information for analog calls that do not detect the Caller ID
information. If the Caller ID information is restricted, the telephone display shows PRIVATE. If the system
cannot provide Caller ID information because Telco information is not detected, the display shows NO
CALLER INFO.
Calling Party Number Information
When using the Wireless DECT (SIP) telephone, the system can provide the Caller ID information for an
external call if it is provided by the Telco.
Option to Enable Caller ID Name for SLT
System programming provides an option for single line telephones to display Caller ID.
Add Trunk Access Code to Caller ID with Wireless DECT (SIP) – Phones
UNIVERGE SV8100 SIP DECT Phones on the UNIVERGE SV8100 can hold incoming call history. This
history is created based on the Caller ID information element contained in the call Setup message which
is transmitted from the UNIVERGE SV8100. This information allows users to return calls dialing the
number stored.
The stored number, however, does not contain the trunk access code. Without this code, the system may
not be able to seize an outside line to complete the call.
With this feature, when an Wireless DECT (SIP) user receives an incoming trunk call, the trunk access
code defined in programming can be added to the Caller ID. This allows the system to seize an outside
line and then dial the stored number.
This function is applied only to incoming ISDN calls. It does not apply to incoming extension calls.
Caller ID must be available for this feature to work.
The maximum number of Caller ID digits is 20. If the total number of digits [trunk access code
(Program 10-02-05) and Caller ID] is over 20, the remaining Caller ID digits are not dialed.
For example:
Trunk Access Code (Program 10-02-05): 123456
Incoming Caller ID: 12345678901234567890 (20 digits)
UNIVERGE SV8100 Wireless Dials: 123456
2 - 206
60001 12345 .
(eight digits)
#
123456789012
#
UNIVERGE SV8100
Caller ID