Network Diagnostics; Downloading Diagnostic Information - LEGRAND Server Technology PRO3X User Manual

Network Diagnostics

PRO3X provides the following tools in the web interface for diagnosing potential networking issues.
• •
Ping: The tool is useful for checking whether a host is accessible through the network or Internet.
• •
Trace Route: The tool lets you find out the route over the network between two hosts or systems.
• •
List TCP Connections: You can use this function to display a list of TCP connections.
Tip: These network diagnostic tools are also available through the CLI.
Choose Maintenance > Network Diagnostics, and then perform any function below.
▶
Ping:
1) Type values in the following fields.
Field Description
Network host The name or IP address of the host that you want to check.
Number of requests A number up to 20.
This determines how many packets are sent for pinging the host.
2) Click Run Ping to ping the host. The Ping results are then displayed.
▶
Trace Route:
1) Type values in the following fields.
Field/setting Description
Hostname The IP address or name of the host whose route you want to check.
Timeout(s) A timeout value in seconds to end the trace route operation.
Use ICMP packets To use the Internet Control Message Protocol (ICMP) packets to
perform the trace route command, select this checkbox.
2) Click Run. The Trace Route results are then displayed.
▶
List TCP Connections:
1) Click the List TCP Connections title bar to show the list.

Downloading Diagnostic Information

Important: Use this function only when you are directed by Technical Support.
You can download the diagnostic file to a client machine. The file is compressed into a .tgz file and
should be sent to Technical Support.
This feature is accessible only by users with Administrative Privileges or Unrestricted View Privileges.
297