Wireless Client Issues - Brocade Communications Systems RFS6000 System Reference Manual

Provides centralized wireless lan (wlan) configuration and management
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Access Points are Not Responding
Access Points are not responding. The table below provides suggestions to troubleshoot this issue.
Possible Problem
Access Point not responding
after converting to a
Detector AP
All else...
Sensor Port frequently goes up and down
Possible Problem
Sensor Port flapping (going
up and down)
All else...

Wireless Client Issues

This section describes various issues that may occur when working with the wireless clients
associated with the wireless controller or associated Access Points. Possible issues include:
Access Point Adopted, but Client is Not Being Associated
Access Point associated with an Client is not yet being adopted. The table below provides
suggestions to troubleshoot this issue.
Possible Problem
Unadopted Access Point
Incorrect ESSID applied to
the Client
Ethernet port configuration
issues
Incorrect security settings
All else...
Brocade Mobility RFS6000 and RFS7000 System Reference Guide
53-1001858-01
Suggestions to Correct
When converting a Mobility 300 to an Intrusion Detection Sensor, the conversion
requires approximately 60 seconds.
Contact Brocade Support
Suggestions to Correct
This may be caused by the sensor being unable to find its server. Ensure that the
detection configuration is correct and that all cables are secure.
Contact Brocade Support
Access Point Adopted, but Client is Not Being Associated
Clients Cannot Associate and/or Authenticate with Access Points
Poor Voice Quality Issues
Suggestions to Correct
Verify that the controller has adopted the Access Point with which the Client is
trying to associate
Verify on the Client the correct ESSID has been applied to the Client
Verify the correct security settings are applied to a WLAN in which the Client is
tryng to associate
Contact Brocade Support
Verify that the Ethernet port connected to thenetwork and has a valid
configuration.
If DHCP is used, verify that the Ethernet cable is connected to the same NIC
upon which DHCP services are enabled
General Troubleshooting
B
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