Brocade Communications Systems RFS6000 System Reference Manual page 560

Provides centralized wireless lan (wlan) configuration and management
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General Troubleshooting
The table below provides suggestions to troubleshoot this issue.
Possible Problem
Controller has no power
All else...
Controller Does Not Obtain an IP Address through DHCP
A Brocade RF Series Controller requires a routable IP address for the administrator to manage it via
Telnet, SSH or a Web browser.
The table below provides suggestions to troubleshoot this issue.
Possible Problem
DHCP is not configured, or
not available on same
network as the Brocade RF
Series Controller
DHCP is not enabled on a
Gigabit Ethernet interface
All else...
Unable to Connect to the Controller using Telnet or SSH
The Brocade RF Series Controller is physically connected to the network, but connecting to the
controller using SSH or Telnet does not work.
The table below provides suggestions to troubleshoot this issue.
Possible Problem
Telnet is not enabled
and/or SSH is disabled
Max sessions have been
reached
Primary LAN is not receiving
Telnet or SSH traffic
All else...
546
Suggestions to Correct
Verify power cables, fuses, UPS power
The front panel LEDs lights up when power is applied to the controller.
Have a qualified electrician check the power source to which the controller is
connected.
Contact Brocade Support.
Suggestions to Correct
Verify the configuration for the controller has DHCP enabled. By default, the
ports have DHCP enabled. Otherwise, refer to the CLI Reference Guide or
System Reference Guide for instructions on enabling the controller
interfaces.
Connect another host configured for DHCP and verify it is getting a DHCP
address
Enable DHCP for the port by using the CLI command or the Web UI to enable
DHCP on the port connected to your external network.
Verify that DHCP packets are being sent to the port using a sniffer tool
If DHCP packets are seen, check to ensure that the controller is not
configured for a static IP on the port.
Contact Brocade Support.
Suggestions to Correct
Verify Telnet or SSH are enabled by using the CLI or Web UI (By default, telnet is
disabled.)
Maximum allowed sessions is 8 concurrent users connected to a controller. Verify
the threshold has not been reached.
Verify Telnet and SSH traffic is allowed on the primary VLAN
Contact Brocade Support
Brocade Mobility RFS6000 and RFS7000 System Reference Guide
53-1001858-01

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