Troubleshooting
In this chapter
General Troubleshooting
This section describes common system issues and what to look for while diagnosing the cause of a
problem.
The following information is included:
•
•
•
•
•
Wireless Controller Issues
This section describes various issues that may occur when working with a Brocade RF Series
Controller. Possible issues include:
•
•
•
•
•
Controller Does Not Boot Up
The Brocade RF Series Controller does not boot up to a username prompt via CLI console or Telnet.
Brocade Mobility RFS6000 and RFS7000 System Reference Guide
53-1001858-01
•
General Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
•
Troubleshooting SNMP Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551
•
Security Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
•
Rogue AP Detection Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
•
Troubleshooting Firewall Configuration Issues . . . . . . . . . . . . . . . . . . . . . . 556
Wireless Controller Issues
Access Point Issues
Wireless Client Issues
Miscellaneous Issues
System Logging Mechanism
Controller Does Not Boot Up
Controller Does Not Obtain an IP Address through DHCP
Unable to Connect to the Controller using Telnet or SSH
Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond
Console Port is Not Responding
Appendix
B
545