Analog, Dhsg/Ehs, And Usb Headsets - Mitel MiVoice 6920 User Manual

MiVoice 6920 IP Phone User Guide for MiVoice Connect

Analog, DHSG/EHS, and USB headsets

The 6920 IP phone supports analog and DHSG/EHS headsets, which can be connected using the
modular RJ22/RJ45 port located on the back of the phone, or USB headsets, which can be connected
using the USB port.
Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Notes:
• The RJ9 port is for handset use only. Plugging any other devices in to this port may cause
damage to the phone and will void your warranty.
• Customers should read and observe all safety recommendations contained in headset operating
guides when using any headset.
• Headsets connected to the 6920 IP phone are limited in functionality to answering, ending, and
muting calls. Additional headset features (such as rejecting calls) are not supported and will
cause unexpected behavior (for example, invoking the reject call function will answer instead of
reject).
• If both an analog (non-DHSG) headset and a USB headset are connected to the phone, the
USB headset will take precedence over the analog headset (that is, the USB headset will be
functional).
• If both a DHSG headset and a USB headset are connected to the phone and DHSG is enabled,
the DHSG headset will take precedence over the USB headset.
To make and receive calls using a headset:
1. Ensure that you have selected the Headset audio path (see
2. Turn the phone over and, depending on the type of headset, locate the headset jack or the USB
port.
a.If you have a USB headset, insert the USB plug in to the USB port.
b.If you have a headset with an RJ9 4-pin connector, insert the headset cord in to the jack until
it clicks in to place.
Note: See the Mitel MiVoice 6920 IP Phone Installation Guide for more information.
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Audio on page 40).