Configure A Rule For Multiple Mailboxes - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Configuring e-mail settings and routing
Configure a rule for multiple mailboxes
You can configure a rule that applies to more than one mailbox.
1
Log on to the Multimedia Administrator.
2
Expand Contact Center Multimedia.
3
Expand Rule Administration.
4
Double-click Rule Configuration Wizard.
Result: The Rule Configuration Wizard - Begin window appears.
5
Select Configure a New Rule for Multiple Recipients.
1122
Contact Center Multimedia/Outbound
Standard 7.16
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