Nortel Contact Center Multimedia Installation And Maintenance Manual page 1382

Change the names or IP addresses of servers
5. On the Communication Control Toolkit server, update the HOSTS file, if
required, and configure the Content Management Framework for the new
Contact Center Manager Server name.
6. On the Contact Center Multimedia server, update the HOSTS file, if
required. Also update the server settings with the new Contact Center
Manager Server name, and License Manager server, if required.
Changing the Contact Center Manager Server name on the operating
system
1 On the Contact Center Manager Server, select Start > Control Panel >
System.
2 Click the Computer Name tab.
3 Click Change.
4 Enter the new server name.
5 Click OK.
Result: The system prompts you to restart the server.
6 Click Yes.
Result: The server restarts.
Updating the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer name.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
1382 Contact Center Multimedia/Outbound
Standard 7.16