Step 1. Disconnect Server A From The Network - Nortel Contact Center Multimedia Installation And Maintenance Manual

October 2007

Step 1. Disconnect Server A from the network

To disable the Primary server for upgrades, you must disconnect the Active
server from the network.
ATTENTION
Disconnecting the server
Disconnect the failed Active server from the network to prevent both Server A
and Server B from running in active mode at the same time.
ATTENTION
Installation and Maintenance Guide
RISK OF IRRECOVERABLE LOSS OF DATA
Do not reconnect this server to the network until the
Multimedia services are disabled. The services are disabled in
Step 6. "Disable Server A" on page 1005.
RISK OF IRRECOVERABLE LOSS OF DATA
The data restored from Server A includes configuration
information about running Server B as an Active server.
Only one Multimedia server can run as an Active server at a
time. You must perform Step 2. "Promote Server B" on
page 996 before restarting the services on Server A.
Changing the Active server
995