Nortel Contact Center Multimedia Installation And Maintenance Manual page 1396
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Change the names or IP addresses of servers
ELAN subnet
If you are changing the IP address of an ELAN subnet card, you must change the
ELAN subnet IP address on the Contact Center Manager Server. See "Changing
the ELAN subnet IP address on the Contact Center Manager Server" on page
1410.
Changing the Nortel server subnet IP address in the operating system
Complete the following procedure if you change the Nortel server subnet IP
address.
1
Log on to the Contact Center Manager Server.
2
From the Start menu, select Programs > Nortel Contact Center >
Manager Server > Shutdown.
Result: A dialog box appears prompting you to shut down services.
3
Click OK.
Result: The services shut down.
4
Click Accept.
5
From the Start menu, select Control Panel.
6
Right-click Network Connections.
7
Right-click the LAN connection of the Nortel server subnet network
interface card, and then click Properties.
8
Select Internet Protocol (TCP/IP), and then click Properties.
9
Enter the new IP address, and then click OK.
10
In the Properties window, click Close.
1396
Contact Center Multimedia/Outbound
Standard 7.16
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