Change the names or IP addresses of servers
3
On the General page, select Internet Protocol (TCP/IP), and then click
Properties.
Result: The Internet Protocol (TCP/IP) Properties dialog box appears.
4
In the IP Address box, type the new IP address.
5
Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
6
Click OK to close the Local Area Connection Properties dialog box.
7
Restart the Contact Center Manager Administration server.
Changing the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new IP Address.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the server name to confirm that the system responds
with the corresponding IP address.
Ensure the IP address is updated for client PCs
You must ensure that when you change the name of any server with Contact
Center Manager Administration clients, the HOSTS file on all of the client PCs
is updated to reflect the new name.
Updating the HOSTS file
If you configure a Domain Name Service (DNS) server for IP address resolution
you need not update the HOSTS file.
ATTENTION
1508
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Contact Center Multimedia/Outbound
Standard 7.16