Nortel Contact Center Multimedia Installation And Maintenance Manual page 819
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
3
Click the Terminal Maps tab.
Result: The Terminal Maps page appears.
4
Select the appropriate terminal and terminal group from those in Available
Terminals and Terminal Groups.
5
Click Add to move the selected terminals and terminal groups to the
Mapped Terminals and Terminal Groups list.
6
Click OK.
Result: The terminals and terminal groups are mapped to the current user.
Mapping a user to a Contact Center user and Contact Center user
group
1
On the NCCT 6.0 Console, select Users.
Result: The Users folder on the console is selected.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
819
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