Nortel Contact Center Multimedia Installation And Maintenance Manual page 883

October 2007
f.
3 On the Contact Center Multimedia server, map the shared folder.
a. Start Windows Explorer.
b. On the Tools menu, click Map Network Drive.
c. In the Drive box, select an unused drive letter.
d. In the Folder box, type \\<Servername>\Backup, where <Servername>
Tip: If you created a user account specifically for mapping drives, you must
select the Connect using a different user name check box before adding
the mapped folder.
Creating a backup of the current Multimedia database and e-mail
attachment folders
Start the backup utility to configure an immediate backup. Define a location for
the backup file on a mapped network drive. For more information about backing
up files, see Chapter 16, "Maintaining the database." It takes about 5 minutes to
back up 1 GB of data from the Multimedia database.
Installation and Maintenance Guide
Click OK to close the Properties window.
is the name of the server where you created the folder.
Installing the Standby server
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