Nortel Contact Center Multimedia Installation And Maintenance Manual page 1545

October 2007
9 Click Submit.
10 In the left pane, select the Contact Center Manager Server with which you
want to associate the Contact Center Multimedia server.
11 Right-click the Contact Center Manager Server and then click Edit
Properties.
12 Under Associated Reporting Server, select the check box next to the
current active Contact Center Multimedia server name.
13 Click Submit.
14 On the Launchpad menu, click Logout.
Updating the Communication Control Toolkit server
When you change the Contact Center Multimedia IP address, you must update
the HOSTS file on the Communication Control Toolkit server.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Communication Control Toolkit server with the new server name. If you do
have a DNS server, the process of updating the server names is complete.
ATTENTION
1 On the Communication Control Toolkit server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory:
<x>:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new IP address of the Contact Center
Multimedia server.
Installation and Maintenance Guide
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Change the names or IP addresses of servers
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