Nortel Contact Center Multimedia Installation And Maintenance Manual page 1303

October 2007
To change the license type
1 In the Multimedia Administrator application, expand General
Administration.
2 Double-click System License.
Result: The License Configuration window appears.
3 In the License Type box, choose the license type (NODAL or CORP).
4 Click Save.
5 Stop and restart the services using the following steps:
a. On the Windows Start menu, click All Programs > Administrative
b. Stop the CCMM Starter service.
c. Stop the CCMM License service.
d. Start the CCMM License service.
e. Start the CCMM Starter service.
Review the License Manager file
If the necessary licenses for your Contact Center Multimedia operation are not
present, review the current licenses and if required, add the necessary licenses to
the License Manager file on the License Manager server.
Installation and Maintenance Guide
Tools > Services.
Troubleshooting
1303