Changing the Active server
Step 8. Stop and disable Multimedia services
on Server A
You must stop all Multimedia services and then disable some of the Multimedia
services on Server A.
If your Server A failed, or you upgraded the server, the services might already be
stopped or disabled. Perform the following procedures to stop or disable any
remaining services on your server.
Stopping the Multimedia services
1
On Server A, click Start > All Programs > Nortel Contact Center >
Multimedia Server > CCMM Services Control.
Result: The CCMM Service Control window appears.
2
Under each of the following services, click Stop.
1036
Contact Center Multimedia/Outbound
Standard 7.16