Nortel Contact Center Multimedia Installation And Maintenance Manual page 954
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
Installing the Standby server
9
Click OK.
Result: The Restore CCMM Database window appears.
10
Beside Restore from, select the type of media you used to back up the
database and e-mail attachment folders.
11
In the Database box, type the name for your backup file. Click Browse to
navigate to and select the file name. Click Open after you select the correct
file name.
You must restore the e-mail attachments on the Standby server for it to
function correctly if the Active server fails. You must restore the e-mail
attachments to the same location from where they were backed up.
Result: A confirmation box appears with the correct location prepopulated.
12
Click Restore Now.
Result: A confirmation box appears with the correct restore location
populated.
13
Click Yes to proceed with the restoration of data files.
Result: A reminder dialog box appears to identify what is restored.
14
Click OK.
Result: When the backup is complete, a dialog box appears displaying the
contents of the backup.txt log file.
954
Contact Center Multimedia/Outbound
Standard 7.16
Advertisement
Table of Contents
