Step 27. Add The Multimedia Server To Ccma For Reporting - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Migrating Contact Center 6.0 to a new server
Step 27. Add the Multimedia Server to CCMA
for reporting
After the Contact Center Multimedia/Outbound server is installed, you must
configure Contact Center Manager Administration with the name and IP address
of the new Multimedia server.
You must log on to Contact Center Manager Administration as the Web
administrator.
ATTENTION
Adding the Contact Center Multimedia/Outbound server
1
Log on to Contact Center Manager Administration.
2
Click Configuration.
772
Risk of interrupting another user
Only one person at a time can log on as the Web administrator
in the Contact Center Manager Administration tool.
Contact Center Multimedia/Outbound
Standard 7.16
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