Change The Contact Center Manager Server Ip Address - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Change the Contact Center Manager Server IP
address
This section describes how to change the Contact Center Manager Server IP
address of a Nortel server subnet and an ELAN subnet.
If Contact Center Manager Server and Contact Center Manager Administration
is installed on the same server, see "Change the co-resident server IP address" on
page 1479.
Nortel server subnet
If you are changing the IP address of a Nortel server subnet, you must complete
the following tasks:
1.
Change the Contact Center Manager Server IP address on the Contact
Center Manager Server.
2.
Update the Contact Center Manager Server IP address in the Server
Configuration Utility.
3.
If you have a Domain Name Service (DNS) server in your network, update
the DNS with the IP address of Contact Center Manager Server and License
Manager.
4.
If you are using a Network Control Center, on the Network Control Center,
update the Contact Center Manager Server IP address.
5.
On the Contact Center Manager Administration server, update the HOSTS
file, if required, and configure the Contact Center Manager Server IP
address.
6.
On the Communication Control Toolkit server, update the HOSTS file, if
required, the license information, the TAPI settings and restart the services.
7.
On the Contact Center Multimedia server, update the HOSTS file, if
required.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1395
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