Step 18. Confirm The Standby Server Mode - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Installing the Standby server
Step 18. Confirm the Standby server mode
Perform the following steps to confirm the Standby server is in Standby mode.
Confirming the server details
1
In the Contact Center Multimedia Administrator window, expand Contact
Center Multimedia - STANDBY MODE.
2
Expand General Administration.
3
Double-click Server Settings.
Result: A message box appears indicating that you should not change a
configuration on this server until the configuration is changed on the Active
server. You are only confirming the server details in this procedure. You are
not making changes.
4
Click OK.
5
The Server Settings window appears.
6
Confirm that the Contact Center Multimedia Standby Server is the server
where you installed the Redundancy or Standby server software.
7
Click Close.
960
Contact Center Multimedia/Outbound
Standard 7.16
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