Nortel Contact Center Multimedia Installation And Maintenance Manual page 1062
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Changing the Active server
If you are asked for the user name and password for the Caché Control
Panel, use the log on User: NNCCADMIN and Password: 20NnCc04.
Result: The Open File dialog box appears.
ATTENTION
8
Select the correct journal file. The correct journal file is the file you recorded
in Step 10. "Record the journal file" on page 1043.
9
Click OK.
10
Right-click PrimaryServerAttachments, and select Start.
11
In the Status column, the status changes to Processing or Caught up.
Processing means that the Standby server is applying updates. Caught up
status means that the Standby server is synchronized with the Active
server.
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The Open File dialog box shows you the file system on
the Active server, and not the file system on the Standby
server where you are currently working. You must
navigate to the correct journal file on the Active server.
Contact Center Multimedia/Outbound
Standard 7.16
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