Nortel Contact Center Multimedia Installation And Maintenance Manual page 1525

Nortel contact center multimedia software: user guide
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October 2007
5
Right-click the LAN connection, and then click Properties.
6
Select Internet Protocol (TCP/IP), and then click Properties.
7
Enter the new IP address, and then click OK.
8
In the Properties window, click Close.
9
Restart the services.
Changing the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer IP address.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
Changing the server name on the Communication Control Toolkit
server
You must update the HOSTS file, if you do not have a DNS server on the
Communication Control Toolkit server.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Communication Control Toolkit server with the new computer name. If you
do have a DNS server, the process of updating the server names is complete.
ATTENTION
1
On the Communication Control Toolkit server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory:
<x>:\Windows\system32\drivers\etc
Installation and Maintenance Guide
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Change the names or IP addresses of servers
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