Nortel Contact Center Multimedia Installation And Maintenance Manual page 858
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Migrating Contact Center 6.0 to a new server
3
Double-click Agent Desktop Configuration.
4
Under Hot-Desking, select the Enabled check box.
5
Click Save.
To configure the pop up window for a Citrix environment
1
In the Contact Center Multimedia Administration window, expand Contact
Center Multimedia.
2
Expand Agent Desktop Administration.
858
Contact Center Multimedia/Outbound
Standard 7.16
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