Step 5. Update The Server Details - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Step 5. Update the server details
At this time, the Contact Center Multimedia Server is Server B, and the Contact
Center Multimedia Standby server is <NOT INSTALLED>.
You must configure the servers in the Server Settings window to reflect the
configuration you want.
Perform the following steps to confirm the Server A is in active mode.
ATTENTION
Confirming the server details
1
Log in to the Contact Center Multimedia Administrator.
2
On Server A, in the Contact Center Multimedia Administrator window,
expand Contact Center Multimedia.
3
Expand General Administration.
4
Double-click Server Settings.
5
The Server Settings window appears.
Installation and Maintenance Guide
If you receive an error about licensing, restart the License
Manager service.
Changing the Active server
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