Nortel TAPI Manuals

Manuals and User Guides for Nortel TAPI. We have 4 Nortel TAPI manuals available for free PDF download: User Manual, Reference Manual, Product Support Bulletin

Nortel TAPI User Manual (198 pages)

Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0

Brand: Nortel | Category: Software | Size: 1.68 MB

Table of Contents
7
Preface

19
- Before You Begin
  19
- Text Conventions
  20
- Related Publications
  21
Chapter 1 Overview

23
Chapter 2 Installation Guidelines

39
Chapter 3 Preparing the TAPI Environment

57
Chapter 4 Configuration Guidelines

85
- Downloading Information from the Succession Switch
  86
  - Converting the Text File
    87
- Configuring the Symposium TAPI SP Database
  90
  - Configuring the Provider Table
    91
  - Configuring the Succession Host Table
    93
    
    Configuring the Trunk Table
    95
    
    Configuring the Treatments Table
    96
    
    Adding a New TN
    98
    
    Configuring the TN Table
    98
    
    Modifying a TN
    99
    
    Deleting a Tn/All Tns
    100
    
    Adding a DN
    101
    
    Modifying a DN
    101
    
    Adding a CDN
    102
    
    Deleting a DN
    102
  - Configuring the Network TAPI/IVR Table
    104
    
    Adding an IVR Remote Host Address
    106
    
    Modifying an IVR Remote Host Address
    107
    
    Deleting All IVR Remote Host Addresses
    108
    
    Deleting an IVR Remote Host Address
    108
  - Configuring License Manager
    109
  - Configuring SAP Compliance
    111
  - Configuring the Log Styles Table
    113
    
    Adding a Log Style
    114
    
    Deleting a Log Style
    115
    
    Editing a Log Style
    115
- Configuring an Additional Database
  116
- Configuration Guidelines
  85
Chapter 5 Upgrading Symposium TAPI SP

117
- Upgrading Symposium TAPI SP Software
  117
- Upgrading Symposium TAPI SP Features
  123
Chapter 6 Networked TAPI/IVR

127
Chapter 7 Compatibilities and Features

153
- Product Compatibilities
  153
  - Succession Switch Compatibility
    153
  - Telephone Set Compatibility
    154
  - Desktop PC Compatibility
    155
  - Microsoft TAPI Compatibility
    156
  - Windows 2000 Service Pack Compatibility
    156
  - Interface Device Compatibility
    157
  - Nortel Networks Application Compatibility
    157
  - Third-Party Application Compatibility
    158
- Feature Support
  158
  - Basic Call Control
    158
  - Enhanced Call Control
    159
  - Acd
    160
  - Lines and Dns
    161
  - Device Controls
    161
  - Communication
    162
  - Security
    163
  - Diagnostic
    163
  - General Administration
    164
  - Succession CSE1000 Support
    164
  - Remote Office Support
    164
  - Multiple Appearance DN (MADN) Feature Support
    164
Chapter 8 Troubleshooting

167
Glossary of Acronyms

187

Nortel TAPI User Manual (56 pages)

Server Configuration

Brand: Nortel | Category: Software | Size: 0.45 MB

Nortel TAPI Reference Manual (38 pages)

Nortel Symposium TAPI Software: Reference Guide

Brand: Nortel | Category: Software | Size: 0.22 MB

Preface

7
- Before You Begin
  7
- Text Conventions
  8
- Related Publications
  9
- Table of Contents
  11
Chapter 1 Overview

15
- Overview
  15
- Product Description
  15
  - Features
    15
  - Connection Types
    16
    
    Server Location
    16
  - Server Platform
    17
  - Client PC Support
    17
  - Telephone Set Support
    17
  - Sapphone Support
    18
Chapter 2 Hardware and Software Guidelines

19
Chapter 3 Server Engineering Guidelines

28
- Technical Parameters that Impact on Performance
  28
  - Number of Lines/Clients
    28
  - Number and Duration of Calls
    28
  - Attached Data
    29
  - TAPI Networking
    29
  - Co-Residency with Symposium Agent
    29
  - Debugging Activities
    30
  - Co-Residency with Other Applications
    30
  - Disable RAS
    30
- Server Capacity Guidelines
  31
  - CPU Utilization
    32
  - Memory
    32
- LAN Traffic Guidelines
  32
Glossary of Acronyms

35

Nortel TAPI Product Support Bulletin (2 pages)

Service Update for the Meridian 1

Brand: Nortel | Category: Software | Size: 0.01 MB

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Nortel TAPI Manuals

Nortel TAPI User Manual (198 pages)

Table of Contents

Preface

Chapter 1 Overview

Chapter 2 Installation Guidelines

Chapter 3 Preparing the TAPI Environment

Chapter 4 Configuration Guidelines

Chapter 5 Upgrading Symposium TAPI SP

Chapter 6 Networked TAPI/IVR

Chapter 7 Compatibilities and Features

Chapter 8 Troubleshooting

Glossary of Acronyms

Nortel TAPI User Manual (56 pages)

Table of Contents

Introduction to Norstar TAPI Service Provider 4.3

Installing Norstar TSP on the Server

Configuring Norstar TSP on the Windows 2000 or Windows 2000 Advanced Servers

Installing Norstar TSP on Client Pcs

Viewing Norstar TSP Information

Troubleshooting

Norstar TSP Tips

Appendix A - Using a Primary Domain Controller as a TAPI Server

Appendix B - Reinstalling the Older Version of Microsoft TAPI

Glossary

Nortel TAPI Reference Manual (38 pages)

Table of Contents

Preface

Chapter 1 Overview

Chapter 2 Hardware and Software Guidelines

Chapter 3 Server Engineering Guidelines

Glossary of Acronyms

Nortel TAPI Product Support Bulletin (2 pages)

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