Nortel Contact Center Multimedia Installation And Maintenance Manual page 1350

Event codes
Event ID
4096
31004
31005
31008
31009
1350
Event details
Event Type—Error
Severity—1
Source—Log4j
Description—SERVICE IMPACTING EVENT: The outbound
e-mail (ActionID: X, ContactID: Y) cannot be sent as the skillset
associated with it (SkillsetID: Z) does not have an outbox
mapped to it. You must first configure an outbox for this skillset,
before any responses using it can be sent.
Event Type—Warning
Severity—High
Source—Nortel CCMM License Manager
Description—Registry information missing.
Event Type—Warning
Severity—High
Source—Nortel CCMM License Manager
Description—Error in starting the cache service.
Event Type—Error
Severity—High
Source—Nortel CCMM License Manager
Description—Cannot create an instance of license class.
Event Type—Error
Severity—High
Source—Nortel CCMM License Manager
Description—Exception in communication with CCMM
Database.
Contact Center Multimedia/Outbound
Standard 7.16