Archiving and restoring data
Overview
Archive the Contact Center Multimedia database regularly to clear up space in
the database partition of your server. The archive schedule must reflect your
contact center volume to prevent large archive files.
If you require a copy of the previous data, you can use any archive or backup
file, or a combination of both.
Track the archive and backup files you create to know what data is in each
archive, and how it is organized.
1230
Contact Center Multimedia/Outbound
Standard 7.16