Nortel Contact Center Multimedia Installation And Maintenance Manual page 1447

Nortel contact center multimedia software: user guide
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October 2007
1
On the Contact Center Manager Administration server, browse to the
HOSTS file provided with the Windows Server 2003 installation in the
following directory: <x>:\Windows\system32\drivers\etc
2
Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name. The HOSTS file in the
following figure is a sample and does not indicate exactly how the HOSTS
file is configured.
3
Update the file to reflect the new IP address of the Contact Center Manager
Server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4
Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5
Close all windows to complete the procedure.
Changing the Contact Center Manager Administration server
Update the IP address of the Contact Center Manager Server in Contact Center
Manager Administration.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1447

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