Changing the Active server
Step 15. Associate the new reporting server
You must update Contact Center Manager Server so that Server A is correctly
assigned as the associated reporting server.
1
Log on to the Contact Center Manager Administration server.
2
In a Web browser, type http://<CCMA_ServerName>, where
<CCMA_ServerName> is the name of the server where Contact Center
Manager Administration is installed.
3
Click Configuration.
1052
Contact Center Multimedia/Outbound
Standard 7.16