Nortel Contact Center Multimedia Installation And Maintenance Manual page 1613

October 2007
Web-on-hold
using
274
Web-on-hold groups
changing the URL sequence
configuring
1158
creating
1158
editing
1160
what's new
Administrator application
Agent Desktop
35
database
36
Open Queue
36
Outbound Campaign Management Tool
wildcard characters
keyword groups
1109
sender groups
1112
Windows access rights
pcAnywhere
57
Windows Server 2003
applying security policy
configuring backup scheduler
configuring event to trap translator
events
1340
installing Security Configuration
Wizard
1271
language pack installation
port requirements
rolling back security policy
running security wizard
security templates
SNMP service
1253
Windows users
creating agent accounts
mapping to addresses
mapping to contact center users
mapping to terminals
security
123
workstations
importing
183
Installation and Maintenance Guide
1161
36
1272
1218
1255
1313
1277
1276
1272
1265
123
191
195
193
34
Index
1613