Nortel Contact Center Multimedia Installation And Maintenance Manual page 1220

Nortel contact center multimedia software: user guide
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Maintaining the database
8
In the Database box, review the file name for your backup file. To change
the file name, click Browse, and then select the file name.
IF
you are backing up to a
network location
you are backing up to a
tape drive
9
If you want to back up the e-mail attachment folders, in the Attachments
box, browse to X:\folder name on the network share. If you are backing
up the database to a mapped network folder, you must back up the
attachments to the same location.
You can only backup your e-mail attachments to a mapped networked
drive. Be sure that your networked drive contains enough space.
If you do not want to back up the e-mail attachment folders, select the Do
not Backup E-mail Attachments check box, and then skip to step 13.
10
In the Day box, select the day that you want to perform the backup. You can
select a specific day, or you can choose to perform the backups daily.
Note: If you select more than one backup, new backups replace the older
file.
11
In the Execute Time box, enter the time you want the backup to start, using
the 24-hour format in local time. For example, 4:00 in the afternoon is
represented as 16:00 in the 24-hour format.
1220
THEN
in the Database box, browse to X:\folder name
on the network share\. For example, if the
network drive is X, the mapped folder is
backup, and a subfolder is CCMM_backup,
then you browse to X:\CCMM_backup\.
You must map the backup folder. See "Creating
the backup destination" on page 1208.
If you are performing a backup that includes e-
mail attachments, your mapped network share
must be NTFS.
in the Database box, select the path to the tape
drive. A valid path to the tape drive is \\.\tapen,
where n is the number of the tape drive. (The
first tape installed on a system is, by default,
tape0.)
Note: You can use the alias tapedump1
instead of \\.\tape0.
Contact Center Multimedia/Outbound
Standard 7.16

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