Nortel Contact Center Multimedia Installation And Maintenance Manual page 1252

Alarms and events
6 In the Logs folder, open the file AgentDesktopLog.txt which contains the
logs for the Contact Center Agent Desktop.
To open the CCMM Log Configuration utility on an agent's computer
1 Browse to the folder on the server: D:\Program Files\Common
Files\Nortel\Contact Center Multimedia (where D: is the drive on which you
installed the Contact Center Agent Desktop application).
2 Double-click the CCMMLogConfiguration file.
Result: The CCMM Log Configuration window appears with the following
code:
# The name of the database
DATABASE=CCMM_DB
#Number of connections to open initially (not used)
POOL=3
1252 Contact Center Multimedia/Outbound
Standard 7.16