Overview - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Configuring e-mail settings and routing
Overview
You can use the Multimedia Administrator to configure the servers, general
settings, inbound and outbound e-mail settings, rules, and other properties in
Contact Center Multimedia/Outbound that are required for routing e-mail
messages.
If you are not licensed for e-mail contacts, continue with Chapter 13,
"Configuring the Contact Center Agent Desktop."
1078
Contact Center Multimedia/Outbound
Standard 7.16
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