Nortel Contact Center Multimedia Installation And Maintenance Manual page 1281
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Although SMTP is left unsecure, once e-mail traverses the Internet, it is
unsecure. Implementations of secure SMTP vary as does the port number.
For more information, see the documentation for your e-mail server.
Result: The configuration is complete. If an error is reported in the
EmailManager.log file: javax.net.ssl.SSLHandshakeException: Could not
find trusted certificate indicating that the target mail server's SSL certificate
was signed with a certificate from a signing authority that is untrusted or
you are using a test certificate, proceed to "Enabling SMTP Authentication
on your e-mail server" on page 1283.
5
Use Java keytool to enable trust for a signing authorities certificate. By
default, Java application SSL implementations automatically trust many of
the major certificate authorities such as Verisign or Thawte. However, if you
are using a test certificate you must add the following text to C:\Program
Files\Java\jrel.5.0\lib\security\cacerts:
keytool -import -alias mycacert -file mycacert.cer -
keystore
Replace mycacert with the actual name of the certificate. The keytool can
be run from C:\Program Files\Java\jre1.5.0\bin or any folder if the Java Bin
folder is in the System Path.
6
When you are prompted for a keystore password, use the default install
password for the JRE trust keystore, changeit.
7
After the certificate details are printed, you are prompted to Trust this
certificate.
8
Type y or yes, and then press return to update the keystore.
Result: Your file appears as follows:
Owner: OU=For VeriSign authorized testing only. No
assurances (C)VS1997, OU=www.verisign.com/repository/
TestCPS Incorp. By Ref. Liab. LTD., O="VeriSign, Inc"
Issuer: OU=For VeriSign authorized testing only. No
assurances (C)VS1997, OU=www.verisign.com/repository/
TestCPS Incorp. By Ref. Liab. LTD., O="VeriSign, Inc"
Serial number: 52a9f424da674c9daf4f537852abef6e
Valid from: Sun Jun 07 01:00:00 BST 1998 until: Wed Jun
07 00:59:59 BST 2006
Certificate fingerprints:
Installation and Maintenance Guide
Managing security
1281
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