Nortel Contact Center Multimedia Installation And Maintenance Manual page 1384

Change the names or IP addresses of servers
4 Click OK.
Result: The utility shuts down the Contact Center Manager Server services
and then synchronizes the server name with the database server name.
When the process is complete, the following message appears.
5 Click OK.
Result: The following dialog box appears.
6 Click OK.
7 Restart the server.
Updating the Contact Center Manager Administration server
On the Contact Center Manager Administration server, after you change the
Contact Center Manager Server name, you must update the HOSTS file if you
do not have a DNS server. You must also configure the new server name in
Contact Center Manager Administration.
1384 Contact Center Multimedia/Outbound
Standard 7.16