Nortel Contact Center Multimedia Installation And Maintenance Manual page 1112

Configuring e-mail settings and routing
c. In the Name box, type a unique name for the sender group (maximum
d. In the E-mail Address box, type an e-mail address.
e. Click Add to insert the e-mail address you looked up, or click Add
Note: This text box supports unicode language. For example, you can enter
Chinese text.
Note: Sender groups support only * as a wildcard character when it is
placed before the @ symbol in an e-mail address. The wildcard characters
cannot be at the end of a sender group address.
Nortel recommends that you have a maximum of 20 sender e-mail
addresses in one sender group.
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64 characters).
If you know the user is in the contact database, start typing an e-mail
address, and then click Lookup. E-mail messages that match the
characters you typed appear in the list.
Freeform to add your typed e-mail address to the sender group.
Contact Center Multimedia/Outbound
Standard 7.16