Step 6. Understand The Active Server Installation - Nortel Contact Center Multimedia Installation And Maintenance Manual

Installing the Standby server
Step 6. Understand the Active server
installation
Before you install the Contact Center Standby server, you must review your
current Multimedia server installation to determine the following:
On which drive is the Multimedia software and database installed?
The file system and drive letters on the Standby server must mirror the file
system and drive letters on the Active server to ensure a successful change
between the Active and Standby server. For example, if the Multimedia
database is installed on drive D of the Active server, the Multimedia
database must be installed on drive D of the Standby server.
What is the name of the Multimedia server?
The name of the Multimedia server is required during the installation of the
Standby server.
What is the date of the last Multimedia database backup?
You require the date of the backup to identify e-mail attachments that
arrived on the Active server after the backup was made.
What is the name of the current Journal file?
You require the full name including the path of the current Journal file to
ensure that latest updates to the Contact Center Multimedia database are
configured on the Standby server. You acquired the full name of the current
Journal file when you backed up the Multimedia database in "Recording
the journal file path" on page 888.
The date and time on the Multimedia server must be the current date and time
based on the location of the server.
890 Contact Center Multimedia/Outbound
Standard 7.16