Configure The Outbound Scheduler - Nortel Contact Center Multimedia Installation And Maintenance Manual

Configuring outbound settings and routing

Configure the outbound scheduler

You can configure the global setting for the length of time you want the
Outbound Scheduler to wait between presenting outbound contacts to the
Contact Center Manager Server. You must be licensed for outbound contacts to
configure the outbound scheduler.
The default sleep time is 60 seconds.
Configuring the sleep time
1 In the Contact Center Multimedia Administrator application, expand
Contact Center Multimedia.
2 Expand Outbound Administration.
3 Double-click Outbound Scheduler Configuration.
Result: The Outbound Campaign Scheduler Configuration window
appears.
4 In the Sleep Duration box, type the number of hours and minutes you want
to wait between presenting outbound contacts to the Contact Center
Manager Server.
1076 Contact Center Multimedia/Outbound
Standard 7.16