Nortel Contact Center Multimedia Installation And Maintenance Manual page 1216
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Maintaining the database
If the Backup failed message appears in the backup.txt file, the Multimedia
database is not backed up. If this occurs, ensure the backup locations are
correct, and the network share or tape is available, has sufficient
permissions, and is not full.
If the 0 files copied message appears in the backup.txt file, the e-mail
attachments are not backed up. If this occurs, ensure the folders to be
backed up are correct, the and backup locations are correct, the network
share or tape is available, has sufficient permissions, and is not full.
14
Click Close.
15
When you make a correction, back up the database and attachment folders
again.
16
Close the Backup utility.
1216
Contact Center Multimedia/Outbound
Standard 7.16
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